“ No two corporate relocations are the same, it is personal to corporations and individuals or assignees and therefore it is a blend of services to suit varying needs ”

Corporate Relocation, Employee Relocation, Relocation Services

Corporate Relocation

The key, we believe, to being a good relocator is flexibility, the experience to understand varying needs and being able to react to constantly changing requirements. We deal with individuals and families in times of great stress caused by change and we are often the first point of contact. They rely on us and we must not let them down whatever the situation.

Our prime skills are therefore in understanding, delivering and matching needs in simple terms, in reality it is much more complex than that.

What is it?

Despite the title it is probably best to dispel some common misconceptions and give a view on what it isn’t.

It isn’t the land of Kirstie & Phil on Channel 4, although there is some common ground.

It isn’t businesses moving office, with those stackable crates although the word relocation in the USA means removals hence the confusion.

It also isn’t simply finding accommodation for staff moving from one location to another, a property search agent would do that.

That said, what it is, is difficult to define, as no two corporate relocations are the same, it is personal to corporations and individuals or assignees and therefore it is a blend of services  to suit varying needs.  At Jago Jones we see this brief definition as an often neglected process and consider each instruction to suit using a matrix or ‘wheel’ to assess and provide what is needed.

The marketplace is extremely varied and ranges from individuals looking to simplify the relocation process to major multi-nationals moving staff globally for training and operational needs.

Human Resources departments responsible for staff mobility are often the first point of contact and these can be either domestic or international.

The need for flexibility is paramount, often having to deal with different time zones, cultures and understandings, never mind languages.

The industry is not regulated but trade bodies such as the Association of Relocation Professionals (ARP) and the European Relocation Association (EURA) offer clients some comfort on minimum trading standards.

The publication Re:locate offers a news summary in a magazine and online format.

In my experience the people within the Corporate Relocation industry have migrated from varying professions, from property and removals to HR, travel and transport. The background is not important, the skills needed are.

Excellent people and communication skills are essential – without that base don’t bother. Next up are meticulous logistic and organisational skills to put often complex itineraries together, and make them work! It goes without saying that detailed knowledge of property and related legislation is essential.

I believe the key to being a good relocator is flexibility, and the experience to understand varying needs, and reacting to constantly changing requirements. You are often dealing with individuals and families in times of great stress cause by change and you are the first point of contact. They rely on you and you must not let them down (e.g. airport greetings and transport are often part of the international relocation process and if delays occur a good relocator has contingencies in place).

The prime skills are therefore in understanding and delivering needs, in simple terms this is matching, in reality it is much more complex than that.

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